*Unauthorized use of images and information from this site is forbidden.
**Items must be returned (pre-paid USPS, UPS or Fed-Ex) in resalable condition within 5 days after the delivery date.
All items MUST BE RETURNED IN THE ORIGINAL PACKAGING. Any sign of wear will cause the item to be deemed damaged, and a refund may be refused. If the item has been opened and any sign of wear is apparent, we may opt to accept the return, but the merchandise will be subject to a 50% damage fee. Customer MUST contact us in within 2 days after the delivery date to notify us of the return.
If damage in shipment occurs, items may be returned and will be repaired
free of charge as long as it is returned within 4 business days of the delivery date. (Customer is responsible for all shipping charges)
Regarding General Returns:
If a refund is requested, monies will be sent in the amount of the invoice
value minus S&H charges and a 20% restocking fee. Returned items MUST BE IN RESALABLE condition and in the original protective wrapping. It may take up to 2 weeks to process the refund. All bonus gifts must be returned along with any return items. Once an order is placed and payment has been sent, any cancellation is considered a return and is subject to service and/or restock fees.
**We value our customers and are dedicated to providing a reliable service; however, due to the various factors involved in the online ordering process, inspections, shipping, handling, etc, it is imperative that we adhere to our posted policies. REQUESTS FOR SPECIAL CASE ALLOWANCES WILL BE DENIED.
We cannot accept responsibility for delays due to courier or shipping services.
**Deposits and payments sent in for Custom Crowns
& Specialty order payments are NONREFUNDABLE.
*Some of the pics posted on the site depict children wearing the crowns. This is to display the size of the style.
Items are not intended for use of children 12 and under. Please see: Consumer Product Safety Improvement Act for more info.